The News

↑ Grab this Headline Animator

23 December 2009

Dozens Injured After American Airlines 737 Crashes in Jamaica

American Airlines flight 331, a Boeing 737-800 (N977AN) on a scheduled flight from Miami, Florida to Kingston, Jamaica, had a landing accident that resulting in the aircraft departing the runway. According to early reports, the aircraft was severely damaged after it overran the runway and about 40 of the 154 occupants (148 passengers and six crew members) were injured. The accident occurred about 10 pm local time, and it was raining at the time. The plane came to rest just short of the ocean, and had damage to the fuselage, as well as a separated engine and collapsed landing gear.

American Airlines Information
Anyone who believes they have family members or friends aboard Flight 331 may contact American Airlines at the following toll-free numbers: (800) 245-0999 for calls originating in the United States; (800) 872-2881 for calls originating in Jamaica. Family members from other locations outside the U.S. may contact American through the AT&T Direct Access system.

Callers should dial the local AT&T Access telephone number, which can be found at, for the country from which they are calling. Once in the AT&T system, callers can then dial American toll-free at (800) 245-0999. Family members in Canada, Puerto Rico, or the U.S. Virgin islands can call the (800) 245-0999 number directly. Non-family members are asked not to call those numbers so the lines can be kept available for those who truly need them.

Accident Investigation
The investigation is being led by the government of Jamaica Civil Aviation Authority, with help from a variety of organizations including the NTSB, FAA, American Airlines, Boeing, and General Electric Aircraft Engines. The Jamaican CAA phone number is 876- 960-3965, and the agency’s email address is

Additional Resources
Additional information on this event
American Airlines plane crashes
Boeing 737 plane crashes

Photos: Bryan Cummings, Naphtall Junior, Garfield Robinson


  1. The 737-800 was built in 2001. Who operated this aircraft from 2001 until it entered the AA fleet in 2009? Clearly the aircraft was not built to AA specifications but another carriers; I wonder what effect this factor could have on AA operating crew familiarity or lack of?

  2. in severe weather like this why wasn't the plane diverted to another airport where weather was not so severe?

  3. Pilot error. Period!