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19 December 2009

Severe winter storm in the eastern US forces airlines to cancel and delay flights

The winter storm that has swept through the northeast US the weekend before Christmas, forcing a number of airlines to cancel, delay, and reroute flights. JetBlue, United, and Virgin America were just some of the airlines that canceled flights, and experienced delays and other problems associated with the heavy snowfall associated with the storm.

If you plan to travel by air in the US in the next few days, even if your trip does not take you to the east coast, you should take the time to do the following:
  • Check with your airline to see if your flight is affected
  • Check the airline's web site to see if they are posting special notices about the storm
  • Keep track of storm forecasts
  • Be prepared to have your flight delayed, rerouted, or canceled

Many airlines are waiving change fees associated with any affects flights. Keep in mind that airlines are not obligated to provide any compensation for flight delays. Just about the only situation where you can get compensation for a delay is if you are significantly delayed because you were involuntarily bumped from a flight.

Additional Resources
Dealing with delays, bumping, and cancellations
How to make an airline complaint
General baggage advice
US flight delay data from the FAA

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