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10 November 2009 Lauches Airline Complaint Blog

Have you ever felt like complaining about your airline service or security screening experience, but weren't sure it was worth it? Or maybe you thought your experience was the worst thing possible? The new site that features complaints from the Complaint System and other news and information about passenger service and airport security issues.

The Complaint System has been up and running for several years, and is a constant source of insights and surprises. This site will serve as an ongoing educational resource for passengers, security personnel, and other air travel professionals by including advice for further action and links to appropriate resources for resolving customer service issues and other kinds of complaints.

Have a Complaint? - Share it with Us
If you have an airline complaint that you would like to share with the world, please visit's Online Complaint Form where your complaint (edited for content and without personal identifying information) will be reviewed and either published here or forwarded to the appropriate organization.

1 comment:

  1. Dr. Curtis,
    After reading your previous post (134 Flights Delayed on Tarmac for Four or More Hours from January to August 2009) I believe that your new website is quite apropos!