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Showing posts with label unaccompanied. Show all posts
Showing posts with label unaccompanied. Show all posts

20 December 2013

Holiday air travel advice 2013

Once again, tens of millions of people, including many infrequent and first time flyers, are heading home for the holidays, and with some prior planning and a little bit of luck, most passengers should not have any serious travel issues. AirSafe.com has a variety of resources, including online resources and downloadable ebooks that will help you work through many of the most common issues:

AirSafe.com web site resources

Downloadable ebooks

Traveling with gifts
If you carry gifts, either in checked or carry-on baggage, remember that the TSA has to be able to inspect any package and may have to unwrap your gift to do so. You can partially unwrap them for easier access, ship wrapped gifts ahead of time, or wait until you arrive at your destination to wrap them.

Flying with holiday food
You should be aware that some food items are banned from carry on baggage because they contain liquids or gels. While you can carry cakes, pastries, and pies with you in your carry on bag, but the following should either be in checked baggage or left at home:

  • Cranberry sauce
  • Creamy dips and spreads (cheeses, peanut butter, etc.)
  • Gravy
  • Jams, jellies, and syrup
  • Oils and vinegars
  • Salad dressing
  • Salsa
  • Sauces
  • Soups
  • Wine, liquor and beer
  • Gift baskets with one or more of the above items

New and surprising for 2013
There are several new trends and rules to look out for this year, some of them are pleasant surprises, and some of them no so pleasant:

  • Mobile device rule changes: In October, the FAA lifted many of the restrictions on the use of personal electronic devices in flight, and many airlines now allow you to use mobile devices and tablets during all phases of the flight. However, phone calls are still not allowed, and most airlines don't provide inflight Internet access.
  • Increasing restrictions on unaccompanied children: More airlines are increasing the costs, and increasing the fees, for travel by unaccompanied children. Typically, airlines allow children 12 and over to travel alone, but require that children between five and 11 who travel alone do so under their unaccompanied child program. However, many airlines restrict unaccompanied children to nonstop flights (including United as of earlier this month), and may charge up to $300 extra for a round trip flight.
  • Some passengers can keep their shoes on:Since the last holiday travel season, TSA has relaxed their rules on removing shoes at checkpoints. Children 12 and younger, adults 75 and older, and members of the military no longer have to routinely remove their shoes during TSA screening.

01 January 2013

Get the New Family Air Travel Guide from AirSafe.com

Cover of AirSafe.com Family Air Travel GuideThis new book from Dr. Todd Curtis of AirSafe.com provides parents who fly with children and children who fly alone with advice on how to avoid many of the difficult situations faced by families that travel, and also provides numerous tips on how to take the stress out of your next trip.

This book covers many of the most common problem areas faced by families that fly, including baggage, security, diaper changing, and unaccompanied child travel, and gives parents and children advice on how to deal with those problem areas.

Who is this Book For?
Whether you have never flown before with your family, or a veteran of dozens of trips, there are many potential problems and challenges that families face every time they fly, and in most cases a little bit of planning will allow you to either completely avoid a bad situation, make a potential problem less likely to ruin your trip, or allow you to more easily manage bad situations that may happen.

How to get this book
To get this newest AirSafe.com title, simply join the AirSafe.com mailing list at subscribe.airsafe.com. If you are already a mailing list member, look for the book link in your latest email, or contact AirSafe.com for a copy.

23 December 2011

Holiday Air Travel Advice 2011

Once again, the holidays mark one of the busier travel times of the year, with much of it personal travel as family and friends take to the skies. As with every holiday season, many of the same issues come up again and again, but in the past few months AirSafe.com has added a number of resources to help you deal with some of the uncertainty and stress.

The two biggest changes include the recent release of the AirSafe.com Baggage and Security Guide, with dozens of articles on dealing with security, baggage, unaccompanied children, and other concerns. It is free and available as a PDF download, or as a MOBI or EPUB file that you can read in your Kindle, Nook, or iPad.

For those who are are a bit anxious about flying, AirSafe.com has teamed up with the SOAR fear of flying organization to offer advice, information, and other resources for fearful flyers. Download AirSafe.com's fear of flying resources guide for more information.

Much of the advice AirSafe.com has for passengers traveling this time of year hasn't changed all that much, but below we have included some of the issues that many passengers are likely to face, from missed connections and lost baggage to having some of your carry on items confiscated by airport security. Please review the following pieces of advice, you may find something that will help you avoid problems, or help you deal with them should they happen to you.

Get to the Airport Early
Assume that getting to the airport, parking, going through check in, and going through security lines will take longer than usual. Arrive early, and do what you can to avoid delays. If you are only taking carry-on bags, print out your boarding pass before getting to the airport and go straight to the security gate.

Keep Track of Any Flight Changes
A day or two before your trip, check with your airline to see if your flight's schedule has changed. If you can, sign up for phone, email, or text messaging alerts from your airline to find out about any last minute changes to your schedule. Keep your cell phone with you and have the airline's customer service or reservations number handy just in case you run into problems and have to call the airline directly.

Identification

In the US, the Transportation Security Administration (TSA) requires travelers over the age of 18 to have some sort of photo identification issued by a state, local, or national government agency. This would include driver's licenses, passports, and military ID cards but would not include student ID cards or employee ID badges.

If you do not have these kinds of IDs, you may be able to present alternative documentation to the TSA. Non-US/Canadian citizens are not required to carry their passports if they have documents issued by the U.S. government such as Permanent Resident Cards. Those who do not should carry their passports for domestic US travel.

For more identification advice, including more details on IDs the TSA finds acceptable, and what to do if you can't find your ID, download the AirSafe.com Baggage and Security Guide.

Checkpoints
Depending on the level of security in place when you are at the airport, the security agents may insist on searching every bag, package, and suitcase. Be prepared by arriving at the airport at least a half hour earlier than usual. One recent change in TSA is good news for many parents. Children under 12 are no longer required to remove their shoes to go through the screening area.

Flying with Holiday Food
During the Thanksgiving and Christmas holidays, traveling with food is fairly common. You should be aware that some food items are banned from carry on baggage because they contain liquids or gels. While you can carry cakes, pastries, and pies with you in your carry on bag, but the following should either be in checked baggage or left at home:

  • Cranberry sauce
  • Creamy dips and spreads (cheeses, peanut butter, etc.)
  • Gravy
  • Jams, jellies, and syrup
  • Oils and vinegars
  • Salad dressing
  • Salsa
  • Sauces
  • Soups
  • Wine, liquor and beer
  • Gift baskets with one or more of the above items

Note on gels and liquids: There are exceptions for small amounts of gels, liquids, and aerosols, and more generous exceptions for medically related items, but for most items in containers over 3.4 oz. (100 ml), if you can pour it, pump it, squeeze it, spread it, smear it, spray it, or or spill it, you probably can't carry it in your carry on. Snow globes of any size are also not allowed in your carry on. Visit AirSafe.com to find out what you are not allowed to take on an airplane.

Note on fruit cakes: In virtually all cases, fruit cakes (even those made with loving care by close relatives) should be dealt with long before you get to the airport. Some prefer giving them away, but discreetly tossing them out when no one is looking is often the preferred method.


Duty Free Items
If you are traveling to or from the US, you should make sure that you don't run into problems with duty free liquids like alcohol, perfume, and cosmetics. AirSafe.com provides detailed advice on how to deal with these kinds of duty free items.

Gifts
If you carry gifts, either in checked or carry-on baggage, remember that the TSA has to be able to inspect any package and may have to unwrap your gift to do so. You can partially unwrap them for easier access, ship wrapped gifts ahead of time, or wait until you arrive at your destination to wrap them.

Baggage Issues
There are three baggage issues that become important during the holidays. The first is that most US airlines are charging you for every checked bag, so using carry-ons only will save you some money. Second, if you do check one or more bags, be prepared to deal with a lost, stolen, or damaged bag. That means if it is valuable to you and you can't deal with having it lost or stolen, keep it with you on your person or in your carry-on bag. That includes things like money, jewelry, medicine, passports, eyeglasses, and laptop computers.

The third potential problem is that if there is no space in the overhead bins, you may be forced to have your carry-on bag checked. If this happens, be prepared to take out any valuables from your carry on before a cabin crew member or a gate agent takes it away.

Unaccompanied Children
If you have a child who will be traveling alone, you should be aware of your airline's specific rules on this kind of travel. AirSafe.com has detailed advice on travel by unaccompanied children, including having the child carry a copy of all contact information and if the child is old enough, a working cell phone. Brent, a flight attendant with a major US airline, wrote to AirSafe.com and offered the following additional advice:

I liked that you suggest having the unaccompanied minor carry a copy of all contact information. One issue I run into is illegible handwriting on the form we use that stays with the child. This form is filled out by hand by the guardian of the child when they present the unaccompanied minor for the flight.

Although the agent who accepts the child and inputs the information in to the computer should check for legibility, this is often not done. Flight attendants don't have access to any information on the company's computer system while on board the aircraft, so we must try to make out poor hand writing in the event we must contact the adult listed. It seems like a minor issue. But when you are on board an aircraft we must be able to effectively utilize the few resources we have.

Also, as you mentioned, cell phones for unaccompanied minors are a very good idea. I don't have any problem contacting an adult for an unaccompanied minor from my cell phone in the event of a delay. However, this might be more than some flight attendants are willing to do. It also opens the flight attendant up to sharing personal phone contact information with a stranger that some flight attendants might not be comfortable with that.

A child with a properly charged cell phone and contact information can be very helpful. This often helps to calm the nerves of the child's parent or guardian and the child because of the separation. A quick chat on the phone with a responsible adult representative of the airline who is on board the child's flight can make all the difference when it comes to peace of mind. I have heard the relief in many parents and grandparents voices.


Resources
General Baggage Issues
Carry-on Bag Issues
Travel by Unaccompanied Children
Top 10 Tips for Children Traveling Alone
What You Are Not Allowed to Take on an Airplane.
AirSafe.com Baggage and Security Guide
AirSafe.com's fear of flying resources guide

Photos: Eileen Mansoorian, TSA

03 March 2010

Passenger arrested after exposing himself on Southwest flight

Earlier this week, a passenger on a Southwest Airlines flight was accused, in the words of an FBI agent, with "making an obscene and indecent exposure of his person, and a lewd, obscene, and indecent act" while on a Southwest Airlines aircraft. Southwest flight 228 was in route from Philadelphia, PA to Denver, CO on March 1st, when during the flight, male passenger is alleged to have exposed himself and masturbated next to a female passenger. That female passenger had no prior relationship with the accused passenger.

Federal Jurisdiction and Crimes Aboard Aircraft

For the gory details, please review the criminal complaint which provides more than enough details to paint a nauseating picture of what went on in the aircraft. Many criminal acts that occur on airliners fall under federal jurisdiction, including the alleged behavior of the Southwest passenger, and those convicted of those criminal acts would be punished accordingly. The maximum penalty in this case is 90 days in jail and a $5,000 fine. The passenger was released on bond yesterday, and has been ordered not to fly.

What to do if this happens to you
The passenger in this Southwest incident did the right thing. She contacted a flight attendant, and the cabin crew took steps to isolate the accused passenger, and made sure that the passenger was arrested after the aircraft landed. If something like this happens to you, or if you suspect that it is happening to someone else on the flight, take action and inform a flight attendant, and if necessary move to another part of the aircraft.

What happens after an event like this depends on where you are. Most countries have laws very similar to that of the US, and it is likely that the offending passenger will be arrested and charged with a crime. In other countries, the story may be completely different, and the police may not take any interest at all. If you come across a situation where a passenger was behaving inappropriately, and no action was taken, about the only thing you can do is make others aware of your situation. You can send a complaint to the airline, the government agency responsible for regulating that airline, or even to the AirSafe.com Complaint System.

Unaccompanied children and travel risks
Children who are traveling alone are particularly vulnerable to the kind of abuse that occurred on the Southwest flight. Unaccompanied children, like all passengers, have no control over who is assigned to an adjacent seat. You should tell the child to contact a flight attendant and change seats if he or she feels threatened by someone sitting near them.

In general, the parent or other adult who is arranging travel for that child should be aware of airlines rules on unaccompanied children, or take other steps that will make your child's trip safer.

Photo credit: Matt Coleman

23 November 2009

Holiday Air Travel Advice That Will Keep You and Your Family Out of Trouble

In the US, this week marks the beginning of holiday travel season with Wednesday, shaping up to be the busiest travel day of the year. For many, this may be the only time this year that they will travel by air, and for some, it will be their very first time in the sky.

For novice and veteran fliers, there are many things that can ruin your trip, from missed connections and lost baggage to having some of your carry on items confiscated by airport security. Please review the following pieces of advice, you may find something that will help you avoid problems, or help you deal with them should they happen to you.

Get to the Airport Early
Assume that getting to the airport, parking, going through check in, and going through security lines will take longer than usual. Arrive early, and do what you can to avoid delays. If you are only taking carry-on bags, print out your boarding pass before getting to the airport and go straight to the security gate.

Keep Track of Any Flight Changes
A day or two before your trip, check with your airline to see if your flight's schedule has changed. If you can, sign up for phone, email, or text messaging alerts from your airline to find out about any last minute changes to your schedule. Keep your cell phone with you and have the airline's customer service or reservations number handy just in case you run into problems and have to call the airline directly.

Identification
In the US, the Transportation Security Administration (TSA) requires travelers over the age of 18 to have some sort of photo identification issued by a state, local, or national government agency. This would include driver's licenses, passports, and military ID cards but would not include student ID cards or employee ID badges.

If you do not have these kinds of IDs, you may be able to present alternative documentation to the TSA. Non-US/Canadian citizens are not required to carry their passports if they have documents issued by the U.S. government such as Permanent Resident Cards. Those who do not should be carrying their passports for domestic US travel.


Checkpoints
Depending on the level of security in place when you are at the airport, the security agents may insist on searching every bag, package, and suitcase. Be prepared by arriving at the airport at least a half hour earlier than usual.



Flying with Holiday Food
During the Thanksgiving and Christmas holidays, traveling with food is fairly common. You should be aware that some food items are banned from carry on baggage because they contain liquids or gels. While you can carry cakes, pastries, and pies with you in the cabin, the following should either be in checked baggage or left at home:

* Cranberry sauce
* Creamy dips and spreads (cheeses, peanut butter, etc.)
* Gravy
* Jams, jellies, and syrup
* Oils and vinegars
* Salad dressing
* Salsa
* Sauces
* Soups
* Wine, liquor and beer
* Gift baskets with one or more of the above items

There are exceptions for small amounts of gels, liquids, and aerosols, and more generous exceptions for medically related items, but for most items, if you can pour it, pump it, squeeze it, spread it, smear it, spray it, or or spill it, you probably can't take it with you. Visit AirSafe.com to find out what you are not allowed to take on an airplane.

Duty Free Items
If you are traveling to or from the US, you should make sure that you don't run into problems with duty free liquids like alcohol, perfume, and cosmetics. AirSafe.com provides detailed advice on how to deal with these kinds of duty free items.

Gifts
If you carry gifts, either in checked or carry-on baggage, make sure they are unwrapped. TSA has to be able to inspect any package and would have to unwrap a gift to do so. You can ship wrapped gifts ahead of time or wait until you arrive at your destination to wrap them.

Baggage Issues
There are three baggage issues that become important during the holidays. The first is that most US airlines are charging you for every checked bag, so using carry-ons only will save you some money. Second, if you do check one or more bags, be prepared to deal with a lost, stolen, or damaged bag. That means if it is valuable to you and you can't deal with having it lost or stolen, keep it with you on your person or in your carry-on bag. That includes things like money, jewelry, medicine, passports, eyeglasses, and laptop computers.

The third potential problem is that if there is no space in the overhead bins, you may be forced to have your carry-on bag checked. If this happens, be prepared to take out any valuables from your carry on before a cabin crew member or a gate agent takes it away.

Unaccompanied Children
If you have a child who will be traveling alone, you should be aware of your airline's specific rules on this kind of travel. AirSafe.com has detailed advice on travel by unaccompanied children, including having the child carry a copy of all contact information and if the child is old enough, a working cell phone. Brent, a flight attendant with a major US airline, wrote to AirSafe.com and offered the following additional advice:

I liked that you suggest having the unaccompanied minor carry a copy of all contact information. One issue I run into is illegible handwriting on the form we use that stays with the child. This form is filled out by hand by the guardian of the child when they present the unaccompanied minor for the flight.

Although the agent who accepts the child and inputs the information in to the computer should check for legibility, this is often not done. Flight attendants don't have access to any information on the company's computer system while on board the aircraft, so we must try to make out poor hand writing in the event we must contact the adult listed. It seems like a minor issue. But when you are on board an aircraft we must be able to effectively utilize the few resources we have.

Also, as you mentioned, cell phones for unaccompanied minors are a very good idea. I don't have any problem contacting an adult for an unaccompanied minor from my cell phone in the event of a delay. However, this might be more than some flight attendants are willing to do. It also opens the flight attendant up to sharing personal phone contact information with a stranger that some flight attendants might not be comfortable with that.

A child with a properly charged cell phone and contact information can be very helpful. This often helps to calm the nerves of the child's parent or guardian and the child because of the separation. A quick chat on the phone with a responsible adult representative of the airline who is on board the child's flight can make all the difference when it comes to peace of mind. I have heard the relief in many parents and grandparents voices.


Resources
General Baggage Issues
Carry-on Bag Issues
Travel by Unaccompanied Children
Top 10 Tips for Children Traveling Alone
What You Are Not Allowed to Take on an Airplane.

Photos: Eileen Mansoorian, TSA