Loose and Missing Screws on a Continental Airlines 737 Flying from Newark to Austin in September 2009

Back in August, the AirSafe News had a story about a Jat Airways 737 flying with numerous loose screws. One of this site's readers claims to have been an eyewitness to another loose screw event, this time involving a Continental Airlines 737. The first photo shows the right engine and strut, and in the second closeup picture, one screw appears to be completely missing and another appears to be loose.

The witness, who goes by the name conscious_consumer, in the blog about this event, describes being on Continental Airlines Flight 350 (Newark, NJ to Austin, TX) and seeing loose and missing screws on part of the engine strut. While no date was given in the blog, the two photos have a date stamp of 28 September 2009.


Seeing something like this may make any passenger uncomfortable, as the following description of the event from conscious_consumer shows:

I was aboard Continental flight 350 EWR – AUS @ 7:15AM EST) and looked out of my window and realized that something about the mounting (I am sure it’s not the proper technical term but I hope I’ll get my point across using it) of the engine caught my eye. It looked like one of the screws was not all the way in, creating an odd looking shadow – which was catching my attention. When I took a closer glance, I noticed that, right below the odd looking screw, an entire screw appeared to be missing.

Key Questions
Given the potential seriousness of these loose and missing screws, the kinds of questions posed by the AirSafe.com News in its earlier story about Jat Airways should be asked again:

- Were the flight crew or maintenance crew aware of the loose and missing screws before the flight?

- Did the maintenance and flight crews follow procedures with respect to the missing and loose screws?

- Are the airline's procedures consistent with Boeing's recommended procedures for this model of the 737?

- Are the airline's procedures consistent with FAA regulations?

- How many flights did this aircraft make before the condition was corrected?

- Are missing screws a common occurrence with aircraft in the Continental fleet?

Comments and Feedback
The AirSafe.com News would like to ask its readers for feedback, especially from pilots, maintenance technicians, and airline safety professionals, about this particular event. Any information or evidence that would confirm that this event occurred would be especially welcome. Feel free to leave comments on this site, or to contact AirSafe.com at feedback.airsafe.org.

You can also file an official report with the following organizations:

FAA Aviation Safety Hotline - You can call the 24-hour hotline at 800.255.1111 or fill out the online form at http://www.faa.gov/contact/safety_hotline/ for issues related to improper maintenance activities, aircraft incidents, bogus parts, and violations of FAA regulations.

NASA Confidential Reports - Pilots, cabin crew, maintenance crew, and other aviation professions with direct knowledge of this issue can confidentially send a report to NASA's Aviation Safety Reporting System (ASRS).

Update: Loose Screws on a Jat Airways 737

Late last week, AirSafe.com News relayed a story from the Blic newspaper of Serbia about Jat Airways Flight JU 5245, which flew from Greece to Serbia on 14 August 2009 with several visibly loose and missing screws in the area of the left engine.

Shortly after Blic published several stories about the loose screws, including detailed photographs, Jat Airways addressed the issue and did their best to address the public's concerns. The airline performed a special inspection of their fleet and reported that the problems were corrected.

It may be difficult to know all the details of the aircraft that got the most attention, a 737-300 with tail number YU-AON. According to Blic, the airline stated that the aircraft was last inspected on August 5th, and that the airline discovered the problem with the screws as a result of Blic's newspaper reports. Another passenger reported to the newspaper that another Jat Airways 737 flight, possibly involving the same aircraft, had a similar problem almost two weeks earlier on August 1st, and other passengers reported similar problems with other Jat Airways aircraft. The newspaper did not publish these other photos, but it did share with AirSafe.com News a picture of the repaired area of aircraft YU-AON. The previous AirSafe.com News article has several photos of the problem screws.

This incident, although it involved a rather small airline in Serbia, resulted in more comments than any other story previously posted by the AirSafe.com News. The general sentiment was that these loose and missing screws was not only an unsafe condition, but it may indicate that the airline may have other, more serious problems, both seen and unseen.

The two most important programs that evaluate the safety of airlines and national civil aviation authorities have different findings on the safety of Serbian civil aviation. The most recent European Commission list of airlines not allowed to fly in EU countries (dated 14 July 2009) does not include Jat Airways or any other airline from Serbia, but the FAA's International Aviation Safety Assessments (IASA) Program does not evaluate airlines, but rather the ability of a national civil aviation authority to provide safety oversight of airline operators in accordance with the minimum safety oversight standards established by the International Civil Aviation Organization (ICAO). In the FAA's most recent report from 18 December 2008, Serbia did not comply with ICAO standards, and as a result, Jat Airways would not be allowed to fly its aircraft to or from the US.

Given these mixed reviews, the average passenger may think twice before flying on this airline. AirSafe.com would be very interested in what you think about this situation, so please feel free to leave your comments about this article.

If you see loose screws on your jet, should you worry?

What would you do if you were flying on a plane, looked outside your window, and saw a bunch of missing or loose screws? If you were a passenger with a convenient window seat on Jat Airways Flight JU 5245 on 14 August 2009, you would have done the right thing by bringing it to the attention of the airline and the news media.

According to a report in the Serbian newspaper Blic, this particular aircraft, a 737, was on a flight from the Greek islands to Belgrade, and the flight took off in spite of having a panel on the left engine strut with at least five loose screws and one screw that was completely missing.

One of the editors from the Blic newspaper provided AirSafe.com with a number of photos, one of which clearly shows the missing and loose screws in the foreground, and the Greek city of Heraklion, on the island of Crete, in the background. The aircraft, which arrived safety in Belgrade after its charter flight from Greece, was apparently a 737-300 aircraft with the tail number JU-AON. According to Planespotters.net, the aircraft is almost 22 years old, and was previously operated by at least two other airlines, Transbrasil and Region Air.

According to Blic, Jat airways told both the passengers and the newspapers that it was a small problem that would not have affected the safety of that aircraft. No one at AirSafe.com has specific experience or expertise when it comes to general 737 aircraft maintenance procedures, or the particular maintenance procedures and flight operations rules at Jat Airwarys. However, it would be safe to assume that for most passengers, allowing an airliner to fly with loose and missing screws are an obvious cause for concern. Most passengers would hope that if the maintenance crew or flight crew were aware of such a condition, that the condition should either be corrected, or the proper procedures be followed to address the issue before allowing the aircraft to fly.


Given the location of the loose and missing screws, it is possible that if the the panel or other structure associated with the screws came loose in flight, that it could fly off and strike other parts of the aircraft. Also, a failure in one part of the aircraft skin or structure, for example a panel peeling off in flight, could cause damage to adjacent areas of the aircraft.

After being contacted by the Blic newspaper, AirSafe.com suggested that the newspaper should attempt to contact Jat Airways and to ask and answer the following questions:

- Were the flight crews or maintenance crews aware of the loose and missing screws before the flight?

- Did the maintenance and flight crew follow Jat Airways procedures with respect to the missing and loose screws?

- Are the airline's procedures consistent with Boeing's recommended procedures for the 737-300?

- Are the airline's procedures consistent with the regulations and laws of the Serbian civil aviation authorities?

- How many flights did this aircraft make before the condition was corrected?

- Are missing screws a common occurrence with aircraft in the Jat Airways fleet?

While Blic investigates this incident, the AirSafe.com News would like to ask its readers for feedback, especially from pilots, maintenance technicians, and airline safety professionals, about this particular issue. Feel free to leave comments on this blog posting, or to contact AirSafe.com directly.