New Tarmac Delay Rules Have Large Loopholes

As of today, new Department of Transportation rules require most airlines operating in the US to allow passengers the opportunity to get off an aircraft after three hours of a tarmac delay. Large airlines can be fined up to $27,500 for each violation. While this new rule will literally be a great relief for many delayed passengers, significant loopholes may keep some passengers from being helped by the new rules.

Basics of the new rules
According to the DOT, US airlines operating domestic flights may not permit an aircraft to remain on the tarmac at large and medium hub airports for more than three hours without deplaning passengers, with exceptions allowed only for safety or security reasons or if air traffic control advises the flight crew that returning to the terminal would disrupt airport operations.

US carriers operating international flights departing from or arriving in the United States must specify, in advance, their own time limits for deplaning passengers, with the same exceptions applicable. Non-US carriers operating a code share flight with a US carrier must comply with these rules (though other non-US carriers do not have to comply).

Carriers are required to provide adequate food and potable drinking water for passengers within two hours of the aircraft being delayed on the tarmac and to maintain operable lavatories and, if necessary, provide medical attention.

Loophole for smaller airports
The new rule leaves airlines quite a few opportunities to keep passengers on the tarmac for more than three hours. One of the loopholes is implied by the DOT specifying the the rule applies to "large and medium hub airports." Deep inside a DOT document about these new rules were both the definitions of a large and medium hub airport, and the fact that only 69 airports meet one of these definitions (see below). Given that there are about 450 airports in the US offering airline service, a significant fraction of passengers may be forced to stay on an aircraft well past the three hour mark.

• Large hub airports: ATL, BOS, BWI, CLT, DCA, DEN, DFW, DTW, EWR, FLL, HNL, IAD, IAH, JFK, LAS, LAX, LGA, MCO, MIA, MSP, ORD, PHL, PHX, SAN, SEA, SFO, SLC and TPA
  
  
• Medium hub airports: ABQ, ANC, AUS, BDL, BNA, BUF, BUR, CLE, CMH, CVG, DAL, HOU, IND, JAX, MCI, MDW, MEM, MHT, MKE, MSY, OAK, OGG, OKC, OMA, ONT, ORF, PBI, PDX, PIT, PVD, RDU, RNO, RSW, SAT, SDF, SJC, SJU, SMF, SNA, STL and TUS

The rule would not have helped these passengers
There was a recent extreme tarmac delay event were it appears that the passengers would not have been eligible for the benefits of this new rule. Last month, a Virgin America flight from Los Angeles to New York took about an extra 12 hours to complete, including about four hours waiting on the tarmac at Stewart International airport in Newburgh, NY airport. This airport (SWF) was definitely not in the list of large or medium hub airports.

Two lavatory loopholes
There are two separate loopholes concerning the availability of lavatories. First, the requirement to have access to a lavatory during a tarmac delay does not apply to aircraft that don't have a lavatory. Also, some aircraft with a single lavatory are allowed to fly in some circumstances without an operating lavatory. So long as the airline informs passengers before the flight, the airline would not be in violation of the new rules of that aircraft were involved in a tarmac delay of up to three hours. Review the DOT FAQ document for additional details.

What is adequate food and water?
Within that same DOT document of FAQs about these new rules was a discussion of what qualifies as adequate food and water. While the DOT does not expect airlines to provide full meal service, the document did say that a granola bar or an individual pack of snack food, along with a 12 ounce bottle of water, would be sufficient.

What should you do to prepare for a delay?
It spite of the new rules, it is clear that a passenger may still experience a tarmac delay where there is no access to a lavatory, food, or sufficient water. While a delay may be inconvenient, it does not have to be uncomfortable. Taking the following basic steps on every flight should keep your bad experience from turning into a terrible one:

• Keep all prescription medicine and other essential medical supplies with you in your carry on bag.
  
  
• Bring along a snack or a small meal in your carry on bag.
  
  
• If you have a medical exemption that allows you to bring liquids through security, do so.
  
  
• If you are traveling with an infant or small child, TSA will allow you to carry baby formula, breast milk, juice or water through security.
  
  
• If you don't have a medical exemption, buy a bottle of water or juice after you go through security and before you get on the airplane.
  
  
• Visit tsa.airsafe.org for a list of additional exemptions for liquids.

Additional resources
Airlines with 3+ hour delays 2008-2009
How to complain to your airline

Photo Credit: Matthew and Tracie

Find Out Which Airlines Had Flights Delayed Three Hours or More This Year

Every passenger knows the feeling of frustration that comes when the airplane is on the ground and you have to wait in a long line just to get the chance to take off, or even to park at a gate. Sometimes this waiting game can go on for several hours. Last week, AirSafeNews.com identified US airline flights that had delays of four hours or more in 2009. In today's article, we are offering a different set of statistics from the US Department of Transportation (DOT) that provide summaries of flights delayed two hours or more, and details about individual flights delayed at least three hours.

One of the most reliable sources of information for US airline data and statistics is the DOT's Bureau of Transportation Statistics (BTS). One of its newest reports provides information on departure delays that includes details on individual flights that were delayed three hours or more, as well as summaries of departure delays by airline and by airport.

One table provides a monthly summary of tarmac delays from October 2008 to September 2009, and it shows that over that 12-month period, there were about 6.5 million flights and 1,097 experienced tarmac delays of three hours or more. June 2009 had the most delays of this type with 278, and November 2008 and September 2009 were tied for the month with the fewest delays at seven.

Click to see larger picture

Much more detail is available on the September 2009 summary, where the BTS listed the record of individual carriers with significant tarmac delays.

The BTS breaks down information by individual carrier. For example, if you review the September 2009 carrier summary for delay data, you will find how many times each of the reviewed airlines had delays of two hours or more.

All the charts mentioned in this article also provide links to spreadsheets so you can download the data and more easily perform your own detailed analysis.

While the BTS data is quite detailed for larger airlines, data from all airlines are not included in these reports. Only the 19 largest airlines are required to report air travel statistics to the DOT. This would exclude delay information from smaller airlines and from non-US airlines.

Do You Have an Extreme Delay Story? - Please Share it With Us
The delay data provided by the DOT is quite valuable in that it provides everyone with a good general understanding of how bad delays can get. If you have been on a plane in one of these extreme delay situations, we'd like to hear from you. Please visit the AirSafe.com Online Complaint Form and share your experience, even if it did not involve an airliner flight in the US. We'd like to post one or more of these stories on FlightsGoneBad.com.