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07 October 2007

DOT Changes Complaint Submission Rules

As of October 2007, passengers and others are no longer able to submit complaints directly to the DOT using email. The options are to use a DOT online form or to mail the complaint to the DOT. will continue to forward complaints to the DOT, so you may still use the Online Complaint Form. For details on your current complaint options, please visit the Complaint Page.

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